This 110 minute audio course with accompanying study guide represents the first in a series of audio programs developed by John E. Reid and Associates, Inc. There are five segments to the program, four of which represent different examples of employee theft interrogations. For easy listening the program is divided into five separate training segments, each lasting 15 to 20 minutes.
THE SEGMENTS ARE AS FOLLOWS:
PREPARATION FOR THE INTERROGATION
A thorough discussion of the information necessary to conduct an effective interrogation, including the nonaccusatory interview and how to identify the subject's financial responsibilities and obligations that could motivate involvement in a theft.
During this first case illustration a 5 year employee is questioned about failing to turn in cash payments that she has received as an accounts receivable clerk. The initial audit indicates that she may have stolen up to $7,000.00. Through fact analysis a lifestyle need is established, and during the interview we learn the employee is unhappy with her working conditions. The interrogation you hear develops themes involving low income and exaggeration of the amount stolen.
SINGLE INCIDENT THEFT INVOLVING REGULAR ACCESS
In this example an assistant manager is questioned about the theft of money from a night deposit he made. During the interrogation the listener learns how to blame unusual expenses for causing employees to steal, and to develop alternative questions contrasting a theft for personal need versus some frivolous expense. The listener will also hear how the interrogator uses a personal story to develop a rapport with the subject.
SINGLE INCIDENT THEFT INVOLVING UNUSUAL ACCESS
The employee who is guilty of a theft involving unusual access will oftentimes be a short term employee who is basically dishonest and steals the first chance he gets, or will be a disgruntled employee who justifies the theft through his anger towards his employer. Consequently, when a pair of diamond earrings disappears from the manager's office, one of the subjects questioned and eventually interrogated, is very defensive and challenging. The listener will learn how to justify the theft of luxury items, and how to minimize the loss to the company.
In this illustration involving a series of cash register shortages, the listener will learn how to use "third person" themes, how to stop denials; how to argue against self-interest; and, how to get the employee to verbalize that telling the truth is the right thing to do. As part of the employee theft course, the investigator will also receive the The Reid Nine Steps of Interrogation.