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The Reid Technique of Investigative Interviewing

In order to meet the needs of those organizations and individuals who conduct investigative interviews but do not engage in accusatory interrogation, John E. Reid and Associates has developed a specialized two-day training program entitled, 'The Reid Technique of Investigative Interviewing.’ This training program focuses on how to structure and conduct a non-accusatory, non-confrontational investigative interview, and how to assess the credibility of the information that is developed during the interview.

This approach is applicable in any investigation in which the investigator seeks the truth from the subject, including, credit card fraud, fraudulent insurance claims, employee misconduct such as falsifying expenses, falsifying time and attendance, violating rules or regulations pertaining to their job, harassing other employees, stealing from the company, or any other issue that comes into question.

Program Content:

  • Characteristics of the Investigative Interview
  • Proper room setting (including with a third party present)
  • Characteristics of an effective interviewer
  • The goals of the interview process
  • Behavior symptom analysis - how to assess the credibility of the information provided by the subject during the interview
  • Principles of behavior symptom analysis
  • Factors that can influence a subject's behavior
  • The rules to follow in evaluating a subject's behavior
  • Behaviors evaluated:
  • Attitude
  • Posture
  • The use of Illustrators
  • The use of Adaptors
  • Eye contact
  • Verbal responses
  • The behavioral model of the truthful individual
  • The behavioral model of the deceptive individual
  • Planning for the interview - fact analysis
  • Determining the sequence of interviews
  • Developing the structure of the Investigative Interview
  • The Opening statement
  • Identifying the appropriate investigative questions
  • Guidelines for properly phrasing investigative questions
  • Evaluating the credibility of a statement
  • The use of behavior-provoking questions
  • The model of responses for truthful and deceptive individuals to the behavior-provoking questions
  • Identifying and eliminating the truthful subject
  • Identifying the deceptive individual and determining the next investigative step

The content of this program is designed for regulatory investigators, auditors, CPAs, Human Resource professionals and anyone involved in fact-finding investigations regardless of their level of experience. The Certificate will reflect 12 hours of Continuing Professional Education credits.

We offer a Money Back Guarantee if you are not completely satisfied. If you are interested in hosting this two-day training program for your organization or association, please contact Julie Rock at 1-855-479-3959 or jrock@reid.com.